Bike is incredible! Very quick turnaround from when I ordered to when the bike was delivered to my home. Self-assembly was actually quite easy to do by myself. Really enjoying the Peloton and all the classes provided. It's the perfect way to workout at home. Thank you

THE WORST EXPERIENCE. Zero stars if I could. Bought the item during Black Friday deal in November. Delivery window is 9am-7pm and the date changed after I had a taken off of work. Second delivery attempt was rescheduled and “determined to be fault due to not answering the phone during delivery attempt. Finally was delivered and assembled mid December, received a defective item , the Left pedal falls off due to a stripped screw. Replacement peloton scheduled for delivery today, and took off of work again only for the item to never arrive. Spoke to customer service and was told the item did not ship and they do not have an estimated date. I’m 6 weeks out now after having paid for an item, received a defecte item, multiple rescheduled deliveries and now no timeline to receive an item I paid for.

– update: I got my replacement in January and they ended up charging me another $1500 for not returning the original defected product, although an agent told me I didn’t have to return so now I’m going through the process to get the charge reversed . Nightmare experience

I have to say that I don’t normally write reviews of things I have purchased, but this is a worthy exception.
I am now a proud owner of an assemble-at-home Peloton Cross Training Bike. I felt confident I would be able to put it together after watching several how-to videos before it was delivered. Everything I was told in the videos was accurate including:
 The bike was securely packaged to keep the bike safe during transporting it
 It was delivered on-time within the 2-hour window they promised
 Every tool needed to assemble the bike was included in the box
 The instructions were foolproof (lots of pages and one step per page)
In advance I had determined where the bike would live and had the space cleared out and ready. (I recommend this step) The delivery men placed the box exactly where I wanted it. I felt like a little kid at Christmas getting his first bike.
It turns out the assembly was even easier that I thought it would be. Maybe I was overprepared. I had the videos all lined up ready to help when I got into trouble. But that wasn’t necessary. Within 75 minutes, I was taking my first ride. It took a few practice rides before I was comfortable with the multiple seat and handlebar settings not to mention adjusting the shoe clips.
All in all, the delivery and assembly were a very satisfying experience.
The Peloton experience is also worth writing about. I find the bike to be quite intuitive and responsive. For example, I like how the resistance knob easily turns and clearly displays the setting on the screen. There are so many bike classes, (live and taped) to choose from. I started with the 20-minute introductory rides and did a few so I could sample the different instructors and their styles of leading/teaching. I found that being able to see the music playlist in advance helped me decide
This purchase has changed my life. My only regret is that I didn’t start this personal fitness journey sooner.

I am not the sort of person who is motivated enough to go to a gym to work out, but with this bike and a set of dumbbells, I am exercising regularly for the first time in my life. The bike is great, a really solid quality item, and their content is fantastic. You will find your favorite trainers and feel like you know them. I am getting stronger and leaner, and I know Peloton is the main reason why! Also, puchasing through Amazon was great, the delivery guy brought it in and put it together for us. Highly recommended!

I absolutely love my Peloton Cross-Training Series Bike! The footprint of the Bike is compact, fitting within my bedroom space, but is very substantial and looks extremely high-end and luxe. It was very easy to get started on the screen—which is HUGE, in a good way—and I was taking my first workout class within 10 minutes of setup. Im very proud of my new purchase and really excited for it to be a part of my new everyday routine.

A couple more things I noticed immediately:
-The packaging was really high-end and made me feel like I was truly buying from a luxury brand
-The Bike itself is extremely well-built and sturdy—it looks like no expense was spared
-The screen is gorgeous and the sound quality is insane
-I added the Comfort Saddle, which is the most comfortable saddle I have used on a Bike
-VERY easy to switch between modalities: I went right from a Cycling class to a Pilates class

All-in-all this was a 10/10 purchase. I absolutely love it and I cannot believe I lived without it until now.

AWSOME